Royal Insight Forum

Forum Information => Help and Support => Topic started by: QueenAlex on March 16, 2020, 10:24:24 PM

Title: logging on
Post by: QueenAlex on March 16, 2020, 10:24:24 PM
Im having increasing trouble getting into the Forum.  It takes about 3 tries today.  Is there a problem?
Title: Re: logging on
Post by: TLLK on March 17, 2020, 12:14:42 AM
@QueenAlex-I will ask our administration team and try to find the answer to your question. Personally I am experiencing issues with having to resend my posts.
Title: Re: logging on
Post by: QueenAlex on March 17, 2020, 08:33:07 AM
Quote from: TLLK on March 17, 2020, 12:14:42 AM
@QueenAlex-I will ask our administration team and try to find the answer to your question. Personally I am experiencing issues with having to resend my posts.

tahnks I have had messages that it may be due to some kind of security issues.. but Im pretty hopeless on IT issues. 
Title: Re: logging on
Post by: Windsor on March 17, 2020, 01:04:33 PM
Hello,

There are currently server issues, due to expanded usage with people now staying at home for longer and increasing demand on the servers.
Title: Re: logging on
Post by: QueenAlex on March 17, 2020, 01:24:33 PM
Quote from: Windsor on March 17, 2020, 01:04:33 PM
Hello,

There are currently server issues, due to expanded usage with people now staying at home for longer and increasing demand on the servers.
Thanks, Windsor. I am on the verge of giving up work due to health issues.  so Im more inclined to look at the site.  tahnks
Title: Re: logging on
Post by: TLLK on March 17, 2020, 01:47:00 PM
Thank you for your reply @Windsor. I expect as school aged children and university students around the world switch to online instruction that will definitely increase the number of users.
Title: Re: logging on
Post by: Windsor on March 17, 2020, 01:56:56 PM
Indeed, increased usage across the board.

Because we are on shared server, we can be impacted by increased activity on neighbouring sites too.
Title: Re: logging on
Post by: Blue Clover on March 18, 2020, 06:14:04 PM
Windsor, Thank you for the update!