Royal Insight Forum

Forum Information => Help and Support => Topic started by: amabel on January 10, 2015, 08:47:38 AM

Title: Advert
Post by: amabel on January 10, 2015, 08:47:38 AM
Last night I couldn't get inot the RIF because an advert kept coming up?  Was there a problem of some kind
Title: Re: Advert
Post by: Windsor on January 10, 2015, 12:35:31 PM
I am looking into this - in the mean time I have disabled all adverts.
Title: Re: Advert
Post by: amabel on January 10, 2015, 02:48:02 PM
Thanks. I am not good with PCs but simply couldn't get inot the site.. every time I did this advert wuodl come up and I couldn't make it go away!
Title: Re: Advert
Post by: HereditaryPrincess on January 10, 2015, 10:48:37 PM
Thank you, @Windsor. :)

I was also getting this problem, but it was just when I viewed the forums on my phone. Like @amabel I couldn't access the site at all. However the add also came up on another site I was on later, so I think it might be a general problem.
Title: Re: Advert
Post by: Windsor on January 10, 2015, 11:37:32 PM
Google seems to have introduced a very intrusive set of adverts. I have logged a complaint, and banned the promoters. I hope that is the end of this issue. Do let me know if it comes back to haunt us in the future.
Title: Re: Advert
Post by: HereditaryPrincess on January 11, 2015, 04:21:48 PM
Thank you again, @Windsor. :) Do you (or someone else if you don't own an iPhone) happen to know if you can ban or block the website in the mobile view of Safari? There's another site I visit regularly that still has the same adverts and I can't view it at all on my phone, and I'd like to keep up with it.
Title: Re: Advert
Post by: amabel on January 11, 2015, 04:30:03 PM
Quote from: Windsor on January 10, 2015, 11:37:32 PM
Google seems to have introduced a very intrusive set of adverts. I have logged a complaint, and banned the promoters. I hope that is the end of this issue. Do let me know if it comes back to haunt us in the future.
Thanks.. Trouble is, that if it comes up, I can't get inot the site, to let people know it IS coming up
Title: Re: Advert
Post by: Windsor on January 12, 2015, 10:01:21 AM
You can always contact us via Email, Facebook or Twitter.

https://www.facebook.com/royalinsight

Royal Insight (@Royalinsight) | Twitter (https://twitter.com/Royalinsight)

info@royalinsight.net
Title: Re: Advert
Post by: Jenee on January 13, 2015, 02:06:07 AM
Quote from: HereditaryPrincess on January 11, 2015, 04:21:48 PM
Thank you again, @Windsor. :) Do you (or someone else if you don't own an iPhone) happen to know if you can ban or block the website in the mobile view of Safari? There's another site I visit regularly that still has the same adverts and I can't view it at all on my phone, and I'd like to keep up with it.

I browse via iPhone and the mobile theme does not display ads at all, so you shouldn't experience any problems with that particular theme
Title: Re: Advert
Post by: Jenee on January 13, 2015, 02:09:07 AM
Duh. I just realized you weren't talking about our site :doh:  I'm not sure if you can block ads on iPhone's safari- I've never had to try! I looked aty settings and I can block pop ups and turn off JavaScript. Java in ads has caused my PC to crash before, perhaps try turning it off on your phone?
Title: Re: Advert
Post by: amabel on January 13, 2015, 04:54:54 PM
Happened again last night.... is there a real problem
Title: Re: Advert
Post by: HereditaryPrincess on January 17, 2015, 04:34:21 PM
Thank you for the advice, @Jenee. :) The adverts seem to have stopped now for me. They were also happening elsewhere but those have stopped too.