Royal Insight Forum

Forum Information => Help and Support => Topic started by: amabel on June 24, 2015, 04:26:35 PM

Title: IT virus problem
Post by: amabel on June 24, 2015, 04:26:35 PM
When I go inot the RIF site today I keep getting warnsing that this site has a virus that is endangering my privacy.  can anyone advise please or should I just avoid RIF
Title: Re: IT virus problem
Post by: Orchid on June 25, 2015, 11:31:57 AM
Have you recently adjusted your antivirus software settings, amabel? Sometimes, if your firewall/security settings are too high they can become sensitive to content, particularly external links sitting across the site (although that only usually happens if you click on a questionable link).   

When are you getting the alert? - are you sitting on a particular page on the site?
Title: Re: IT virus problem
Post by: Jenee on June 30, 2015, 05:09:54 PM
It might be coming from one of the banner advertisements on the site too. I haven't gotten any warnings myself, but any additional information you can provide about your situation is appreciated.
Title: Re: IT virus problem
Post by: amabel on July 01, 2015, 05:09:14 AM
Quote from: Jenee on June 30, 2015, 05:09:54 PM
It might be coming from one of the banner advertisements on the site too. I haven't gotten any warnings myself, but any additional information you can provide about your situation is appreciated.
I've sorted It out now.  But I thin htat it did come from one of the ads on this site.
Title: Re: IT virus problem
Post by: Jenee on July 01, 2015, 10:26:37 AM
That was my gut feeling. Sometimes I get error messages due to ads but they are few and far between.
Title: Re: IT virus problem
Post by: amabel on July 04, 2015, 12:17:12 PM
well this is the second time... I have changed my anti virus protection...